The Luxe Wrist specializes in heartfelt jewelry, with a focus on Love Knot necklaces. These pieces are designed to symbolize the special bonds between parents and their children or grandchildren, making them ideal for gifts during significant moments and milestones.
Each piece of jewelry at The Luxe Wrist is thoughtfully crafted to ensure quality and meaning. The designs are created with care to represent love and connection, making them not only beautiful but also significant in their symbolism.
All orders are processed within 2-5 business days. However, processing times may vary during peak seasons or due to high demand. It is important to note that orders are not processed or shipped on weekends or holidays.
Shipping times vary based on location. For orders within the USA, delivery typically takes 3-7 business days after fulfillment. For Europe, it ranges from 5-10 business days, while international orders may take 7-20 business days depending on the destination. Shipping costs are calculated at checkout based on the selected shipping method.
Orders can only be modified or canceled within 24 hours of purchase. After this period, production begins, and changes cannot be made. It is advisable to review your order carefully before completing the purchase.
As all jewelry products are made to order, The Luxe Wrist does not offer refunds. Returns are only accepted for defective or damaged items. If you receive a damaged or incorrect item, please contact our support team within 7 days of delivery with photographic evidence of the issue.
Once your order has been shipped, you will receive a tracking number via email. Please allow 24-48 hours for the tracking information to update in the system.
If your package is lost or stolen, please contact us immediately. We will collaborate with the shipping carrier to investigate and resolve the issue. However, The Luxe Wrist is not liable for lost or stolen packages once they are marked as delivered.
Yes, international orders may be subject to customs fees or import duties, which are the responsibility of the customer. The Luxe Wrist is not responsible for delays caused by customs clearance processes.